Why choose Umbrella?

Our Unique Approach

We position the success of your business at the core of everything we do. We pair innovative technologies with proactive and reactive services to create positive outcomes for your organization. Our people are the best at what they do, bringing years of industry experience in technology and cybersecurity.

Combining proactive and reactive solutions to ensure success

Methodologies

Customer-centric

Umbrella represents local resources on your side. We live and work in your area. That homegrown feeling means we have a lot to prove to our clients.

Focus on Core Business

We keep your IT systems running while your staff are undistracted from what they do best: your core business processes.

Responsive Support

We triage and dispatch every support request. Prioritizing tickets based on impact means Umbrella is faster at handling escalated and urgent requests. First come, first served is not always the most fair policy. It doesn’t work in medical triage, and it doesn’t work for our clients.

Strategic Technology

Get beyond the status quo: your dedicated vCIO is a strategic partner, helping your organization realize a competitive advantage.

Security and Compliance

Umbrella is a recognized compliance expert in the healthcare and legal sectors. HIPAA, HITECH, and SOX are not buzzwords, but core components of our security mentality and framework.

Results

Increase Productivity

Technology has a major impact on your business outcomes: Selecting the right systems, hardware, and services helps you achieve your goals and support your users.

Improved Performance

Alignment is key: understanding the power of your IT network as it supports your operational needs. Our ongoing assessments and remediation ensure your network performs.

Eliminate Downtime

An end to wasted time. System downtime comes with a cost. Rely on our proactive approach to system responsiveness to maintain consistent performance.

Predictable Expenses

Control of your IT costs: all features of the ITMS 3.0 Platform are included in one monthly fee.

Access Specialized Talent

Have access to the resources you need when you need them, without the expense of recruiting and training new employees.

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its umbrella news announcment large

Umbrella and IT Solutions Join Forces

We are pleased to announce a new partnership with IT Solutions Consulting, a managed services provider headquartered in Fort Washington, PA. IT Solutions has a robust reputation in the IT industry and is backed by 25+ years of experience. Together, we’ll continue to deliver top-tier service with our combined team of technology professionals under the IT Solutions name. Click here for more details.