About Us

Umbrella Managed Systems was founded in 2007 by Heath Stover and Trent Peters as Umbrella Medical Systems. The mission was simple: Solve the slow adoption of information technology in many private physician practices. The business grew quickly, so in 2013 the company rebranded as Umbrella Managed Systems, to better highlight the growing number of clients in various industries.

Today Umbrella also works with medical offices, legal firms, and a variety of small to mid-sized businesses throughout the Kansas City area.

Umbrella offers a unique Information Technology Managed Service Program, often called ITMS, which streamlines the day-to-day technology needs of our clients.

Nothing is certain, but death, taxes, and technology breaking when you need it most. We promise to be there when you need us. We are not your average tech guys. We care about your business, and we believe you when you say there is a problem. We want you to succeed and we are passionate about making that happen through technology. We will meet and exceed your expectations with professional and timely service.

Our organizational structure has YOU in mind!

Managing a company’s technology infrastructure is a blend of art and science, and it gets complicated. Technology is an ever-changing target – constantly on the move. Keeping up-to-date on the latest developments and newest trends in Security, Encryption, Disaster Recovery, and Device Support requires a specialized skill set.

Since 2006, Umbrella has helped hundreds of organizations get technology under control. Clients know that with Umbrella at the helm, things will run as smoothly as possible.

The Umbrella Support Declaration

Nothing is certain except death, taxes, and technology breaking when you need it most.

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We promise to be there when you need us.

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We strive to meet and exceed your expectations with timely and professional service.

ico-03-wepromisetobelieve

We care about your business and its success.

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We promise to believe you when you say there is a problem.

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We are not your average tech guys.

Umbrella is dedicated to effectively and efficiently managing your business technology.

How Umbrella Drives Results

Proactive Operations (ProOps) Team

The Umbrella approach to Managed Services is to elevate beyond the reactive mindset – showing up only when something is broken. Instead, we partner with our clients, acting as a complete and strategic IT solution. We accomplish this by dedicating resources, providing ongoing alignment and monitoring, and performing frequent onsite visits.

From a dedicated CSC (Client Services Coordinator) to a ProOps Systems Engineer and the vCTO (Virtual Chief Technology Officer), Umbrella supports the strategic vision of our clients with much more than an offsite help desk.

Reactive Operations (ReOps) Team

Our Support Declaration says it all – Technology breaks down when you need it the most. Our ITMS 3.0 Program is built to handle these situations. From project resources to a responsive help desk, and the oversight of the Centralized Services team, Umbrella offers technical services that keep your business operational.

Technology Solutions

Everyone has access to the same technology. It is the application of that technology which makes all the difference. ITMS 3.0 is built to include several best-in-class technology solutions – the application of which makes Umbrella a clear leader in Security, Risk Mitigation, Data Backup, and Business Continuity.