Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Phone Support
Hours of Operation

Mon-Fri: 8 AM - 5 PM

The quickest way to get help

Umbrella’s Triage and Dispatch process allows us to review incoming tickets, connecting you with the best resource as quickly as possible. It means we get to critical requests faster. To make this easier, please submit IT tickets to:

Every Request should include the following seven (7) points:
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Umbrella and IT Solutions Join Forces

We are pleased to announce a new partnership with IT Solutions Consulting, a managed services provider headquartered in Fort Washington, PA. IT Solutions has a robust reputation in the IT industry and is backed by 25+ years of experience. Together, we’ll continue to deliver top-tier service with our combined team of technology professionals under the IT Solutions name. Click here for more details.