The secret is out, Umbrella is Kansas City’s favorite managed service provider (MSP) and our services are in high demand! We’re seeking qualified candidates for a variety of open positions to continue to uphold the quality professional IT services that you have come to expect. We know that great clients lead to great referrals and are asking for you to reach out to your family, friends, and network of professionals for potential candidates. We have five roles available and are looking for great team players.
As you’ve come to know Umbrella is committed to exhibiting exemplary customer service skills. Ideal candidates should aspire to excellence in both work and customer service and should show courtesy to all they encounter while representing Umbrella. We’re seeking out team players who can flourish in our culture and embody the characteristics of our Core Values.
Umbrella Managed Systems is dedicated to managing our clients’ technology needs effectively and efficiently. Our leadership team has worked hard this past year to plan, build, and rally our team to improve our services offerings while further enhancing our cybersecurity features. In July Umbrella was selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. Our ranking of 280 on Channel Futures’ MSP 501 list is a testament to the commitment of the entire Umbrella team. Check out the full story here.
Technology is integral to every business, yet in our 14 years of business we have learned many business owners, executives, and managers can easily get lost when confronted with IT jargon. That’s why we’ve rounded up 10 of the most important IT terms for you to know. Familiarize yourself with these terms so you can better understand common technical terms used in the workplace. Check out the full list here.
Recent data breaches have made it clear; no organization is safe from the threat of cyberattacks, and bad actors are constantly seeking vulnerabilities to exploit. As we enter the final quarter of 2021 the increase in cyber-attacks throughout the pandemic shows no signs of slowing. This quarter we looked at 6 major cybersecurity breaches among a variety of industries and highlighted what you can learn from them. Click here to read the full blog post.
On August 13, 2021, the Department of Homeland Security issued a bulletin warning of a heightened threat environment across the United States. This threat environment includes the potential for increased cyberattacks and digital crime, and extends from the Labor Day weekend through to the 20th anniversary of the September 11th, 2001 attacks. Umbrella is constantly working to prevent cyber crime and educate our clients on what they need to do to avoid attacks. If you receive any suspicious communications or suspect an attempted attack please let us know. You can read the full communication here.
At the end of June it was reported that a hacker exposed the data of 700 million LinkedIn accounts, representing 92% of users. Luckily, there was no immediate reason to panic: Only publicly available information was breached, meaning private information, like user passwords, remains safe. While no immediate action was required, LinkedIn users should remain vigilant of advanced phishing attempts – not only via email but also by phone and text message. Read more about this breach here.
1st Quarter 2021
Umbrella’s Enhanced EPP, paired with Umbrella’s MDR solution will be rolling out soon. This technology is far more than the traditional “anti-virus” and creates a comprehensive Detect/Protect/Respond end- point security solution. Read more about MDR/EPP solutions here.
A password manager offers convenience and, more importantly, helps you create better passwords, which makes your online existence less vulnerable to password-based attacks. Microsoft is currently in Beta phase of the Microsoft 365 Password Manager development which might push out delivery times.
Microsoft’s initial release is missing core features that are impeding useability. Umbrella is currently monitoring progress but may delay the release timeline.
“It turned out that the issue I opened the ticket for must have been an isolated event because I couldn’t replicate it when Matt called me. But the willingness to help is consistently offered in a professional manner and staff goes the extra mile to make sure the customer is satisfied.”
“Brian is pleasant and has good follow through. I appreciate his helpfulness to our team.”
“Thank you for making a call over to AireSpring tech support for confirmation that equipment wasn’t needed. Appreciated that very much. Have a great day!”
Prior to the delta variant spike, the Umbrella team got to enjoy our first company outing in over a year. We celebrated surviving 2020, thriving in 2021 and embracing Umbrella’s future growth. Our evening was packed with fellowship, food, beverages, and some perfectly curated raffle prizes.
Our executive team declared Umbrella is a “BIG.DAMN.DEAL.” and shared some exciting news!
Umbrella truly rallied during one of the most challenging years for any business and came out on top. We couldn’t be prouder of our success and look forward to the future!
Umbrella has been in business for 14 years, providing high‐value IT services to the Kansas City metro area and beyond. Do you know anybody who is facing IT problems? Do you have a friend in your professional network who could use our services or products?
Without a doubt, referrals are the most effective way to generate new business. Who better to tell our story than our clients! In the spirit of growing together, please consider referring your industry colleagues to Umbrella. You’ll receive Karma and a discount off your monthly ITMS 3.0 Bill.
Know someone that would benefit from our services or interested in finding out more for yourself? Please get in touch with us to learn more!
We are pleased to announce a new partnership with IT Solutions Consulting, a managed services provider headquartered in Fort Washington, PA. IT Solutions has a robust reputation in the IT industry and is backed by 25+ years of experience. Together, we’ll continue to deliver top-tier service with our combined team of technology professionals under the IT Solutions name. Click here for more details.