There is a scam spanning multiple states where the billing service TRPN Direct Pay sends a $15 check that appears to be a legitimate payment of sorts. However, this payment is a one-time “license fee” that, if cashed, signs the healthcare provider up for a billing scheme where provider discounts their services and commit to unreasonable liabilities.
We advised our clients that if they receive a suspicious small payment, do not deposit it or endorse it by clicking any Accept or Agree buttons. While we’ve not seen any of these types of scams here in Kansas City, we still wanted to share with you. You can read more here, If you have any concerns or have seen these type of scams don’t hesitate to contact us.
This past quarter Umbrella informed all clients of this latest threat. A warming from the US Department of Health and Human Services (HHS) Office for Civil Rights (OCR) flagged this new tactic, in which victims receive a postcard via physical mail claiming to be from HHS/OCR. In our email to clients, we explained that this communication is not associated with HHS/OCR and should be ignored.
As healthcare organizations continue to be targeted, you must remain vigilant of fraudulent websites or senders. Take a moment to remind your practice administrators or security officer that hackers have used email, phone calls, SMS messages, and now direct mail to trick users. You can read the full story here .
1st Quarter 2021
2nd Quarter 2021
3rd Quarter 2021
4th Quarter 2021
Cybercrimes in the US are skyrocketing, in 2020 the annual loss from cybercrimes reached $4.2 billion, an increase of 55% over the last two years. Breaking that down an astonishing 42% of the losses came from business email compromises (BEC), one of the most common types of attacks. The leadership team at Umbrella takes cybersecurity very seriously and have made security awareness training part of the ITMS program. Every month we mock phishing tests to our staff and our clients to help them become more aware of suspicious emails.
We’re happy to report that this quarter an average of 95.4% users phished passed their monthly test.
Don’t forget we relaunch Annual Training at the end of every quarter for new staff and existing staff that have not completed it. Make sure you’re encouraging your users to complete their Annual Training; the next round goes live on 9/30/2021.
Every team member at Umbrella strives to be an ideal team player. The ideal team player embodies three virtues: humility, hunger, and people smarts. The power of this combination drastically accelerates and improves the process of building high-performing teams. Throughout the quarter our staff continually submits votes for colleagues that exemplify the HHS traits and at the end of the quarter, a winner is selected.
Congratulations to Zach Lakin, our quarterly HHS winner.
Zach is consistently upbeat and ready to go. His excitement and energy are contagious and pour over to the entire team. He is truly passionate about supporting his clients. He shows his smarts by taking the time to listen to clients and provide the best solutions for them, even it means a little more work. We’re thankful to have him as part of the Umbrella team.
The Umbrella team works hard to delight clients daily with professional expert IT support. We love to receive feedback and highlight when we have done an excellent job ‐ here are some most recent favorite comments:
Umbrella is proud to provide an inclusive work environment where all our staff can thrive and celebrate what makes us all unique. As summer is getting underway and travel is picking up we wish you a safe and happy summer!
Umbrella’s been in business for 14 years, providing high‐value IT services to the Kansas City metro area and beyond. Do you know anybody who is facing IT problems? Do you have a friend in your professional network who could use our services or products?
Without a doubt, referrals are the most effective way to generate new business. Who better to tell our story than our clients! In the spirit of growing together, please consider referring your industry colleagues to Umbrella. You’ll receive Karma and discount off your monthly ITMS 3.0 Bill.
Know someone that would benefit from our services or interested in finding out more for yourself? You can get in touch with us to learn more!