Escape Room: Sherlock Holmes @ Union Station

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems talking about the escape room Sherlock Holmes at Union Station. Recently, we participated in a fun team-building exercise! Service Delivery Team manager David James and staff members Andrew Horner, Kyle Barry, Michael Robins, Kyle Nelson, Jason Volk, Justin Meyers, James Butcher and Zach Lakin participated in …

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Video Games, Energy Drinks and Passionate Competition at the Umbrella LAN Party.

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems, talking about a recent LAN party at the Umbrella offices in the River Market area of Kansas City. With the age of information sharing via the internet, we’re able to talk, share ideas and play games without leaving our bed, couch or computer chair. Obviously, this …

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IT Support can be stressful. Here are some ways we cope!

By Curtis Bagnall, Solution Engineer at Umbrella Managed Systems, talking about ways the team reduces stress. The world of IT support is not for the faint of heart. Sometimes we’re trying to resolve an issue quickly, but have to wait on a loading bar that’s been sitting at 99% complete for what seems like an …

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ConnectWise Manage is here!

By Jason Volk, Service Delivery Engineer for Umbrella Managed Systems, talking about the recent transition to ConnectWise Manage What is ConnectWise? ConnectWise, Inc. was founded in 1982 and is based in Tampa, Florida. ConnectWise is the industry standard in IT managed business solutions. They provide a complete business management and process automation platform called ConnectWise …

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Security First, Safety with a Smile. Introducing Safety Ambassador James Butcher.

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems talking about Umbrella’s unofficial security ambassador… James Butcher. One of our Service Delivery Engineers, James Butcher, has declared himself Umbrella’s Security Ambassador. When asked how this happened, James said, “One day I found safety goggles in the basement, so I took them to my desk. Then …

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A Lazy Saturday Gone Wrong. (Two Factor Authentication Anyone?)

By Curtis Bagnall, Solution Engineer at Umbrella Managed Systems talks about Two Factor Authentication. A Lazy Saturday Gone Wrong I want to tell you about an event that happened to me on a sunny lazy Saturday morning about 6 years ago. I’d just finished my weekend morning ritual of cooking up and eating some B&Gs …

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Your Network Isn’t As Protected As It Should Be.

By Curtis Bagnall, Solution Engineer for Umbrella Managed Systems With the increase of Ransomware attacks this past year, it’s more important than ever to protect the data on your network. Somebody in your office can accidentally click a questionable link on a website or in an email. Suddenly, all the information that you rely on …

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Looking Back at a Year of Blogging. And Why it Matters.

By John King, Business Development Manager for Umbrella Managed Systems Umbrella has been blogging for one year now, and we have four pages of blogs on our website. When I first read Umbrella’s stories, we were doing the “should-I-work-for-them-should-they-hire-me?” dance. I really enjoyed the blogs. It gave the company a personality. It showed they were …

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