Umbrella Life

Thank you to all the people and companies that have made 2017 a successful year for Umbrella. We appreciate you so much. And we hope that you have a Happy New Year as we roll into 2018!

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems, talking about the recent Umbrella Christmas Party. The Umbrella Christmas Party was held on December 15th at our office. The entire staff was in attendance, including a few brave significant others. Star Wars Anyone? This date coincides with the release of the new Star Wars movie, …

The Umbrella Christmas Party… Star Wars Style Read More »

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems talking about the escape room Sherlock Holmes at Union Station. Recently, we participated in a fun team-building exercise! Service Delivery Team manager David James and staff members Andrew Horner, Kyle Barry, Michael Robins, Kyle Nelson, Jason Volk, Justin Meyers, James Butcher and Zach Lakin participated in …

Escape Room: Sherlock Holmes @ Union Station Read More »

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems, talking about a recent LAN party at the Umbrella offices in the River Market area of Kansas City. With the age of information sharing via the internet, we’re able to talk, share ideas and play games without leaving our bed, couch or computer chair. Obviously, this …

Video Games, Energy Drinks and Passionate Competition at the Umbrella LAN Party. Read More »

By Curtis Bagnall, Solution Engineer at Umbrella Managed Systems, talking about ways the team reduces stress. The world of IT support is not for the faint of heart. Sometimes we’re trying to resolve an issue quickly, but have to wait on a loading bar that’s been sitting at 99% complete for what seems like an …

IT Support can be stressful. Here are some ways we cope! Read More »

By Jason Volk, Service Delivery Engineer for Umbrella Managed Systems, talking about the recent transition to ConnectWise Manage What is ConnectWise? ConnectWise, Inc. was founded in 1982 and is based in Tampa, Florida. ConnectWise is the industry standard in IT managed business solutions. They provide a complete business management and process automation platform called ConnectWise …

ConnectWise Manage is here! Read More »

By Roxanne Rabich, Service Coordinator at Umbrella Managed Systems talking about Umbrella’s unofficial security ambassador… James Butcher. One of our Service Delivery Engineers, James Butcher, has declared himself Umbrella’s Security Ambassador. When asked how this happened, James said, “One day I found safety goggles in the basement, so I took them to my desk. Then …

Security First, Safety with a Smile. Introducing Safety Ambassador James Butcher. Read More »

By Curtis Bagnall, Solution Engineer for Umbrella Managed Systems Hello all! Recently, we’ve had some great new hires. And I’ve had the privilege of getting to know a pretty cool guy named Zach Lakin. I would like to introduce him to you by sharing our interview! Curtis: Hey Zach, if you’re free, I’d like to ask …

How do you “play” Crochet? An interview with Zach Lakin Read More »

By Roxanne Rabich, Service Coordinator for Umbrella Managed Systems I’m pretty sure our 2nd quarter company meeting was the shortest quarterly meeting in company history! On July 13th, we were scheduled to have our Q2 wrap-up. We’ve been on a roll and have kept to our meeting schedule for about a year. The streak was …

Our Q2 Company Meeting was a Productive Heat Wave! Read More »

Hello friends! This is Jenny, Umbrella’s four-legged furry staff member. I’m very cute and a bit of a fashionista. I wear holiday and sports themed bandanas, and I have some awesome red boots for slushy winter days. My human is Roxanne. I’ve been coming to work with her since I was adopted at 5 months …

Jenny: A Day in the Life of the Umbrella Mascot Read More »