About ITS

As a full-service IT partner with over 25 years of experience providing managed services and other information technology solutions nationwide, our dynamic team of IT consultants is uniquely positioned and ready to support all of your technology needs. Our process-driven, customer-centric approach to technology is what sets us apart from other IT companies.

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Empowering Your Success: Comprehensive IT Services Meets White-Glove Support

At IT Solutions, we specialize in serving small to mid-market companies, and we recognize the pivotal role technology plays in ensuring business continuity and achieving long-term success. We provide enterprise-level expertise with tailored support services for a fraction of the cost of doing it all in-house.

As an ITS client, you receive the highest degree of service—we are focused on your success above all else. You can count on us to be there every step of the way to make sure your systems are running smoothly today, and to ensure they are capable of meeting your needs far into the future!

Our Core Values

Its Core Values
Client Success is Our Success
  • We prioritize our clients above all else, striving to provide tenacious service that exceeds their expectations.
  • Our commitment to doing the right thing, even in the face of challenges, sets us apart. 
  • We take immense pride in providing long-term, comprehensive solutions for our clients’ IT needs rather than quick fixes that may lead to bigger headaches (and costs) down the road. 
  • As our name implies, we are in business to provide reliable and sustainable IT solutions that put your company in a position to prosper.
Ownership Thinking
  • The IT Solutions team embraces an ownership mindset.
  • Our team is empowered to innovate, make decisions, and lead using their unique experiences and skills in a culture that inspires focus and accountability. 
  • We are focused on the big picture and understand business operations, what’s essential to an organization’s success, and how to control costs, applying these principles every day when it comes to your technology. 
  • Our self-motivated team is accountable and sees it through from start to finish.
Passionate Problem Solving
  • Our team embodies an unwavering commitment to innovation fueled by our curiosity, passion, and resourcefulness.
  • We are motivated by delivering exceptional results, so we always go above and beyond to surpass your expectations. 
  • Our drive sets us apart, propelling us to embrace complexity, inspire innovation, and create transformative solutions that have a lasting impact. 
  • We don’t just solve problems; we elevate them to new heights.

ITS Through the Years

2023
Its Timeline 2023 3
  • Umbrella Managed Systems joins the ITS Family.
  • IT Solutions partners with DeepSeas and revamps Security as a Service.
  • Acropolis Technology Group joins the ITS Family.
  • 8th year of recognition in CRN's MSP 500.
  • 14th year of recognition in the MSP 501.
2022
Its Timeline 2022 3
  • Ranked in CRN 500, MSP 501, and the Consulting Report Top 50.
  • ITS acquires CHIPS Technology Group.
  • Top 5 IT Services Provider for Legal.
  • 6th year of Best Places to Work.
  • ITS upgrades Client Portal.
2021
Its Timeline 2021
  • Ranked 6th among MSPs globally in MSP 501.
  • Endpoint Security added to Support Plans.
  • 5th year of Best Places to Work.
2020
Its Timeline 2020
  • Security As A Service.
  • CRN MSP 500 for 6th consecutive year.
  • Ranked 9th among MSPs globally.
  • Digital Transformation.
2019
Its Timeline 2019
  • ITS acquires SecurElement.
  • Completes SSAE18 Compliance Audit.
  • Earns Best Place To Work for 4th time.
  • Celebrates 25 of years of business.
2018
Its Timeline 2018
  • Launches Modern Workplace Solutions Services.
  • Named as a Top Vertical MSP for Law Firms.
  • Initiates Smiles for Success Charity Program.
2017
Its Timeline 2017
  • Kicks-off Business Tech Talks Webinar Series.
  • Lands first Artificial Intelligence (AI) project.
2016
Its Timeline 2016
  • ITS becomes a Microsoft Tier 1 O365 CSP partner.
  • Named a Top Vertical MSP in Healthcare.
2015
Its Timeline 2015
  • ITS introduces advanced managed security offering, ITSecure+™.
  • Establishes industry-focused managed service offerings.
2014
Its Timeline 2014
  • ITS named a Best Place to Work for the first time by The Philadelphia Business Journal.
  • IT Solutions celebrates its 20th year in business!
2013
Its Timeline 2013

First-ever Cloud Giveaway program offered, resulting in 3 years of full NearCloud support as a charitable contribution to local non-profit, Career Wardrobe.

2012
Its Timeline 2012
  • Named to Top 100 Cloud Service Providers and Managed Services Providers.
  • ITS becomes 100 percent employee owned.
2011
Its Timeline 2011
  • ITS becomes SAS 70 compliant. Hosting services rebranded as NearCloud® and SSAE 16 compliance achieved.
  • ITS becomes a Salesforce.com partner, consultant and developer.

2010
Its Timeline 2010
  • ITS joins social media world, produces first videos.
  • Community service participation takes off with Habitat for Humanity.
2009
Its Timeline 2009
  • ITS introduces Employee Stock Ownership Plan and marks 15-year anniversary with 40 employees.
  • First Application Development managed service offerings: FMAssure and FMAssist.
  • Client referral program is launched.
2008
Its Timeline 2008
  • Hosted Universal offering is introduced, opening door to complete cloud-based support.
  • Garrett Graney promoted to President and executive management team is established.
2007
Its Timeline 2007
  • ITS acquires iNet Solutions.
  • Headquarters moved from Jenkintown to current office in Fort Washington, PA. ITS makes the Inc. 5000 for the first time.
2005
Its Timeline 2005

The VCIO (Virtual Chief Information Officer) role is introduced to SharedVision clients.

2004
Its Timeline 2004

First managed services offerings launched. SharedVision is branded and rolled out.

2001
Its Timeline 2001
  • ITS acquires FMG Technologies.
  • ITS adopts Open Book Management – which proves to be one of the pillars of the company's success.
  • ITS holds its first all-staff Quarterly Meeting, a tradition that still exists today.
  • Application Development and Network Services become separate departments, allowing the company to call itself a "full-service IT provider". MVP of the month program for all staff introduced.
2000
Its Timeline 2000
  • Company moves into its first office in Jenkintown, PA, with 8 employees.
  • ITS acquires The Computer Fixer.
1999
Its Timeline 1999

Company name changed to IT Solutions.

1996
Its Timeline 1996

First company website launched.

1994
Its Timeline 1994

IT Solutions (originally Small Office Solutions) is founded by Ted Swanson as a solo venture headquartered in a spare bedroom.

About Us Ted

How we got to where we are today.

Q&A with IT Solutions Founder Ted Swanson

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