Modernizing your business with IT can be very fruitful. For instance, the internet allows you to reach more customers, marketing software lets you hone in on the highest-quality leads, and customer relation management software allows you to quickly and efficiently respond to clients’ questions and concerns. Internally, automation lets your employees get more done, project management platforms empower managers to hit their milestones, and collaboration tools allow everyone to work together in real time, even if they are working remotely.
However, as tech’s role in making your company work grows larger, it’s easy to fall into the trap of dedicating an outsized portion of your resources to managing IT and taking resources away from actually fulfilling your business proposition. If you’re not careful, IT could hamper growth instead of bolster it.
Thankfully, managed IT services providers (MSPs) are here to help your business return to and remain on the right path to success. Here are the ways in which MSPs do so:
- They build IT infrastructure that best suits your business needs
Due to limited budgets, startups tend to tack on IT solutions that meet an immediate need. As time goes on, a patchwork of software licenses and Software-as-a-Service subscriptions starts to form. And as departments grow, so do their needs, and they develop their own patchworks as well.
These result in redundancies that needlessly multiply costs. Additionally, departmental data silos make it difficult to discern a singular truth regarding your operations and inhibit good decision-making. Ultimately, the short-term gains provided by these solutions are eroded by operational complications and cost inefficiencies.
But with an MSP leading your IT development, you get to use solutions that best fit your business, streamline your processes, and save on costs. An MSP does this by:
- Learning what your short- and long-term business goals are
- Understanding the way you do business
- Having expertise in technologies that would be beneficial to you right now and in the long run
- Discerning insights on how your staff use technology and what they wish to get from it
With a clear assessment of your company, an MSP can develop a high-level strategy that replaces your patchwork IT with IT that is optimized to support business growth.
IT is always forging ahead with innovations that help businesses gain and maintain their competitive advantages. For instance, cloud-based communication and productivity tools help firms implement remote work policies during the COVID-19 pandemic, allowing them to remain operational while others fall by the wayside.
Another example is chatbots that are powered by machine learning. With these, companies can perpetually maintain engagement with their customers instead of relying on human agents who work in shifts and take leaves of absence.
With a reputable MSP as your IT partner, your business will never fall behind tech-wise.
Data has become the lifeblood of businesses. Everything your firm needs to operate exists as information, be it customer profiles, real-time inventory, or employee assessments. Losing data would therefore cripple your business with operational setbacks, damaged reputation, and penalties and fines imposed by regulatory bodies.
MSPs’ cybersecurity services prevent bad actors from compromising your data by:
- Implementing cutting-edge security solutions
- Ensuring that the software and systems you use are secure and always up to date
- Continuously monitoring your network for threats and thwarting these as soon as they are discovered
Additionally, service providers create contingency measures in case natural or man-made disasters, such as floods and power outages, befall your company. Business continuity plans allow the primary functions of your business to remain running smoothly, whereas disaster recovery plans enable you to use data backups in case your primary copies are lost, stolen, or compromised.
Furthermore, MSPs can take on the headache of data regulations compliance for you. With new policies being introduced across the world and existing ones continually amended, it’s difficult to keep pace. Having an MSP handle this and everything else related to IT for you frees you up to focus on your business goals and achieve success.
The purpose of IT is to support business growth, not to inhibit it. Let Umbrella help you take full advantage of tech. Download our eBook to learn more.