How digital transformation changed the legal sector in 2019

How digital transformation changed the legal sector in 2019

While it’s true that technology doesn’t always make us more productive or make a business more efficient, today’s law firms aren’t going to get very far without it. In a sector that many see as relatively slow to innovate, law firms are finding themselves under increasing pressure to modernize and, in doing so, better serve their clients.

Yet the fast pace of technological development often proves impossible to keep up with. Few attorneys would describe themselves as anything other than very busy people facing serious challenges like information security and workplace productivity. Technology has the power to make or break both, which is why it pays to keep up to date with the trends.

Cloud and mobile

Recent years have seen a substantial shift toward cloud computing, and the legal sector is no exception. For example, imagine trying to put together a case on a tight deadline only to find out a colleague has left some files on their home computer. Or, as you’ve probably already experienced time and again, rifling through reams of paper to find a crucial document.
2019 saw a rapid uptake in cloud-based services, allowing attorneys to access documents on demand no matter where they are or which device they’re using.

Online legal services

Many law firms operate out of offices with rows of dusty filing cabinets and excessively cluttered desks. But this is quickly changing with the rise of virtual law firms, which don’t have traditional brick-and-mortar venues. Instead, they operate entirely online to deliver their services to larger audiences than ever before.

Offering online legal services, even in the case of traditional law firms, allows lawyers to open up new streams of revenue, serve more customers, and reduce reliance on paper documents.

Information security

Handling some of the most sensitive information of any industry, we’ve all heard the horror stories of law firms closing down due to disastrous data leaks and breaches. Law firms are frequently targeted by a wide range of threats, such as cybercriminals, corporate espionage, and even hacktivists bent on disrupting operations and causing reputational damage.

The demands of information security, privacy, and compliance continue to reshape the legal sector as new threats and regulations designed to mitigate them come into force.

Relationship management

Maintaining consistent and up-to-date information about your clients is crucial for avoiding awkward situations and maximizing your firm’s efficiency. But if you’re still keeping everything in spreadsheets stored exclusively on the office computer, chances are you’ll end up with poor quality and outdated information.

Client relationship management software has become an essential tool in every law firm. Cloud-based solutions provide a centralized information repository for saving time and improving case-management routines.

Electronic discovery

Every two years, the amount of data collected by organizations continues to double. Chances are the figure is even higher in a sector as information-heavy as law. In recent years, law firms have found themselves facing an unstoppable deluge of digital data ranging from important case files to insights into clients. To overcome the challenges of managing increasingly vast repositories of information, they need a way to process and access it quickly.

Electronic discovery has become the new standard in legal discovery. Firms are now migrating their paper-based and physical digital records to centralized online repositories to boost case management efficiency and slash the amount of time it takes to put a case together.

Umbrella Managed Systems helps law firms adopt secure digital technologies to drive growth and improve client delivery. Call us today to schedule your first consultation.


Worried that outsourcing your IT will slow down support and decrease productivity? Our FREE eBook disagrees.FIND OUT HERE