5 Ways technology addresses the challenges facing healthcare workers

5 Ways technology addresses the challenges facing healthcare workers

We’ve all heard laments about hospital staff being overworked while healthcare providers struggle to combat the shortage of professional employees. It’s a serious problem that doesn’t only affect employees and employers, but also patients themselves. The inability to properly manage and improve healthcare workflows leads to reduced productivity and morale, greater employee churn and, consequently, compromised patient care. Technology, however, can help stem the tide.

#1. Automating routine tasks

Given the nature of the industry and the sensitive information it works with, bureaucracy is a recurring issue in the healthcare environment. Whether it’s handling patient admissions and discharges, running patient surveys, or allocating medications, the red tape is never far away.

These are all workflows that can be automated. For example, by maintaining a centralized cloud-based repository of your medical records, patient information will be updated in real time, and staff won’t have to manually enter treatment details every time they see a patient.

#2. Enabling worker mobility

Greater connectivity has made healthcare more accessible than ever before by overcoming the physical barriers caused by the distance between providers and their patients. Employees are also growing accustomed to working on the move but they need access to the apps and data they need for work, instead of having to come back to the office every time they need something. With the rise of telemedicine, healthcare workers can now give consultations from anywhere, while patients don’t have to visit the facility every time. This results in fewer admissions and readmissions and less time spent in medical facilities.

#3. Empowering staff training

Technologies like augmented reality (AR) and virtual reality (VR) have revolutionized healthcare training. Once a niche technology commonly associated with immersive video games, VR is now shaking up the healthcare sector by becoming an invaluable training tool. For example, a trainee surgeon can now use an AR headset with a heads-up display providing real-time information and instructions during operations. It’s gradually becoming the new standard for healthcare training without having to take the risk of inadequately qualified staff operating on patients.

#4. Offering personalized treatment

Wearable fitness technology and health-related smartphone apps have been with us for quite some time, but they’re now shifting from being an area of curiosity to a crucial asset in the healthcare sector. When consumers can monitor their own health using wearable tech, they’re less likely to seek admission to hospital, which means a substantially reduced burden on staff when it comes to dealing with known or minor ailments. Internet-connected wearable technology can take things a step further by automating patient tracking and providing real-time data into key metrics like blood pressure and electrocardiography.

#5. Simplifying regulatory compliance

One of the biggest challenges healthcare providers and their associates face is achieving and upholding regulatory compliance. It doesn’t help that HIPAA legislation was enacted 24 years ago either, so it’s rather vague on the technological requirements.

Technology has the answer in the form of automated compliance and centralized cloud management of patient health information (PHI). For example, if your organization has remote employees, you need a way to maintain oversight over access rights and data stored on mobile devices.

With a centralized administration dashboard, you can manage all accounts and data storage from a single location. The rise of Compliance-as-a-Service (CaaS) has also made things far easier for smaller providers that don’t have fully staffed compliance and security teams.

Umbrella Managed Systems provides expert guidance and technology solutions tailored to the unique needs of the healthcare sector. We’ll thoroughly evaluate your organization and recommend technologies that make your healthcare workers’ lives easier. Call us today to schedule your first consultation.


Worried that outsourcing your IT will slow down support and decrease productivity? Our FREE eBook disagrees.FIND OUT HERE