With smartphones becoming increasingly popular, the demand for mobile versions of favorite programs is at an all-time high. Many big developers like Google have released apps for mobile users. One of the more useful Google apps is Drive. While it may not be as fully functional as the browser version, Google has been releasing updates to improve the app's functionality.

The latest update to the Drive app for Android devices aims to make accessing your files and creating documents from your mobile device even easier, and Google delivers on that goal. Here is an overview of the changes introduced by Google.

An improved layout When you open the new version of Drive on your Android device you likely won't see much of a difference to the overall look. If you look at the top of the screen however you will notice that the top bar has been changed. You will now see (from left to right) :

1. Three vertical lines - Tapping these will bring up the side-bar with your different files including: My Drive, Starred, Recent, Offline, etc. If you use more than one account, you will see your account name at the top of the menu. Tapping on it will allow you to select the different Google accounts you have linked with your device. You can also get this menu up by placing your finger on the left side of the screen and swiping to the right.
2. The Drive icon - This part of the bar shows the file path. For example, if you have a folder on your Drive labeled 'Bills', and open it on your device you will see its name beside the Drive icon at the top. Tapping on the Drive icon will take you back to the home screen and if you have more than two folders open you will be able to select which folder to go back to.
3. A magnifying glass - Tapping this will allow you to search Drive for files.
4. Four squares - This is possibly the biggest change to Drive. Tapping these squares will change your files and folders into individual cards. Your folders will appear at the top of the screen and clicking on each will open each one and show the files in that folder as little cards. If you tap on a picture, you will be able to preview every file in that folder.
5. Three small vertical squares - Selecting this will open a drop-down menu with options including: Add new, Filter by, Settings and Help.

A new Information panel You will notice that each file and folder has an 'i' in a circle on the bottom right. Tap it and the file's information will pop up. This screen is the information screen and provides you with a preview of the file, who has access to it, and general information like size, as well as giving you the option to make it available offline. If you slide the tab from Off to On, you will be able to access the file without an Internet connection.

Download a copy If you want to download a copy of a picture, doc or other file you can now do so. Simply open the file and press the information button on the top of the screen. Press the three squares at the top-right of the window that opens and select Download a copy from the menu that drops down.

Your phone or tablet is now a scanner Google introduced a new feature to the mobile Drive app that enables you to scan documents using your device's camera. You can scan documents by pressing the three squares from any file, (note: This is where it will be uploaded, so pick where you want to upload the file first), select Add new followed by Scan. Your camera should turn on, so press the shutter button and Drive will scan the document and create a .pdf.

Combine this with the app's ability to print documents through the cloud via Google's Cloud Print and this app could be a valuable mobile scanner.

If you would like to learn more about Google Drive and how it can help your business, contact us for a chat.

When browsing the Internet, what type of site do you spend most of your time on? For most people, that would be social media. It's hard not to find someone using social media these days. One of the less popular, yet still important, services is Google+. While the user base is considerably lower than say Facebook, it is growing. In an effort to increase numbers further, Google has recently introduced a number of interesting changes to Google+.

Here is an overview of the new Google+ features recently introduced.

A new layout One of the first things you will notice about the updated Google+ is the layout has been drastically changed. On the main (Home) screen you will notice that posts have been changed to individual cards, similar to the Google Now cards, and are arranged in either one, two or three columns. These posts now take up more space horizontally which makes it far easier to view more content at the same time.

The menu bar that took up the left-hand side of the previous layout has been moved and is now collapsible. If you hover over Home on the upper-left of the screen the menu will pop out from the left-side. Circles and related feeds have also been added at the top of the window and clicking on a related circle name will bring up content only from your friends in that circle.

Adding new posts has also been turned into a card layout which is found at the top-left of the content stream. The different options e.g., Text, Photos, Link, Video and Hangout, are now big buttons that you can push to create a related post.

Improved Hangouts Possibly the most intriguing new feature introduced is actually an update to the existing Hangouts. The numerous Google chat functions have been merged into a single chat and video messaging app available for Google+, iPhone, iPad, Android, Gmail and Chrome.

This means that you can host group chats for up to 10 participants which users can access through various systems. What this means for businesses is that you now have an easier way to communicate across multiple systems without having to worry about compatibility.

Better pictures and albums A key component of any social media platform is visual content like pictures and videos. Google has introduced some interesting photo based features that could help make your content even more attractive. One feature is Auto Enhance, which will touch-up photos by looking at factors such as blur, contrast, saturation, etc. From what we have seen, the touch-ups are effective in making your pictures look better.

There is also a new feature called Auto Awesome, which looks at the types of photos you upload and can do various impressive things. For example, if you upload a series of similar pictures, say a sequence of images taken one after the other in a short amount of time, Auto Awesome will create an animated GIF which you can share on your wall. This function can also create panorama or HDR images.

Auto Highlight is another recently introduced feature which uses an algorithm to analyze pictures and skip over duplicate, blurry or underexposed pictures while uploading them, supposedly leaving you with only the best pictures.

Hashtags The hashtag (#) has become popular on many social media platforms and is an easy way to find similar content. Google+ has improved the hashtag system and will now automatically add relevant tags to your posts. You will see these as small blue tabs on the right of the card, and hovering over these will show the relevant hashtag. If you click on it, the card will flip over and show you other posts that have the same tag. This could be a great way to find similar content and could help bring more exposure to your profile.

The new Google+ layout is definitely a big change compared to previous versions and could prove to be useful for your company's profile and online presence. If you would like to learn more about using Google+ please contact us.

An electronic medical record (EMR) or practice management system is only the first step in bringing your practice into the modern era; you must also use the systems appropriately.

When it comes to software, functionality is important to health-providers—but if you're hung up on software functionality, you may not be taking care of what drives the software.

So, in many cases, you’ll need to review and adjust the processes used in your practice—but how? If you’re not familiar with practice management strategies, you may not know where to start.

A good IT firm or software provider will help by offering personalized attention. Look for a team of highly trained professionals who understand the intricacies of scheduling, coding, billing, and reporting. Ideally, this team should take the time to get to know your practice well by studying your scheduling and billing patterns, the way you engage patients, and the other ways you work.

While it may take more time up front, this methodology will allow your partner to develop insight, which will in turn let it provide guidance to help you do more with less—something that’s essential in today’s world of increased competition and decreased revenues.

Achieving Stage 2 is so much more difficult than achieving Stage 1. According to some reports, many healthcare providers will be caught off guard.

Many thresholds will increase significantly in Stage 2, so health-care providers who are not yet accustomed to performing at levels specified in Stage 1 may have a hard time operating or even meeting the increased levels specified in Stage 2.

In some cases, health-care providers have delayed addressing certain measures. For example, according to one firm that specializes in meaningful use, the majority of health-care providers have deferred a “transitions of care” measure in Stage 1. This will now be required in Stage 2. Public reporting and patient engagement are also Stage 2 requirements that may trip up some healthcare providers.

One tool that could help make the transition easier is an electronic medical record (EMR) platform. An electronic medical record (EMR) is only the first step however. In order to compete in the new electronic healthcare environment, you must use the EMR appropriately. And, in many cases, that means adjusting the processes used in your practice.

If you have recently integrated an EMR, or are looking to get your firm ready for Stage 2, please contact us today to see how we can help you get the most out of your software.

The password is the main way we identify ourselves online. We need these to access nearly every account and service we use. Hackers know this and often target this area. One way to minimize the chance of your accounts being hacked is by using different passwords for every account. However, the issue is that remembering them all isn't always easy. A password management system can help, but what type of system is the best?

Below is a brief overview of the four types of password management system you can use.

1. Cloud or Internet-based These systems are usually cloud based and accessed through an app or browser plugin. Apps ordinarily store your passwords, or generate one to use, and will automatically apply this when you visit a site that requires a password. These systems are great for breaking the one password habit, However, because they store all of your passwords in one place, they could become a target for hackers.

2. Cloud or Internet-based with two-factor authentication The next step up from the cloud-based password management system is one that supports two-factor authentication. Your passwords are still stored in the cloud, but you will need to provide another piece of information before you can access sites.

The interesting thing is that many of the cloud based password systems actually offer this in their premium offerings. So, not only do you get better password protection, but it's with the same system meaning you likely won't have to switch.

The cloud based systems are a good idea if you use more than one system on a regular basis and if you work from outside of the office.

3. Computer-based Computer-based password management systems are similar to the cloud versions, only the passwords are stored on your computer, and accessed using a master password. Because many hackers usually don't go after individual hard drives - they have to get through your network and then find the program and try to break the password - the chances of your passwords being exposed are minimized.

The only problem with systems like these is that you normally have to log in for the service to work. If you forget to log out and someone walks by, they will be able to access everything. However, for the manager who wants a secure system, this is a better option than the cloud based versions.

4. USB-based There are a number of USB devices that have a smart card in them that can store passwords. When you plug in the USB to your computer, the software on the USB can input the stored passwords when needed. These devices are typically more expensive, with some costing as much as USD$100, but they offer the highest amount of security as your passwords are kept with you.

The main downside to these devices is that they aren't the biggest and are usually about the size of a standard USB stick. This means that they are easier to lose, making getting your passwords back even tougher.

If you are looking for a better way to keep track of your passwords, please contact us today to see how we can help.

Each month we will be featuring an Umbrella staff member here on the blog. We are proud of our employees and we think you’ll enjoy getting to know them!

Kyle Conley, Field Engineer, is one of the newest members of the team at Umbrella. Kyle is our man out in the field, taking care of clients and making sure they are happy with their service. Kyle’s duties in the field are vast, as he takes care of our clients’ onsite support needs and while onsite, assists Umbrella’s remote engineers with server, network and workstation troubleshooting. Kyle joined us in April of 2013 and we’re excited to see his continued growth in this role.

Prior to joining Umbrella, Kyle was a member of the U.S. Armed Forces, serving in the Navy. Kyle trained as a Navy Seal and was deployed to Kuwait during his years of service. The military is what led Kyle to information technology, as it was a career path he pursued for over four years while enlisted.  Along with his deployment, Kyle was also able to visit South Korea and various places across the United States during his military years.

Outside of work, Kyle enjoys spending time with his family. Kyle and his wife, Casandra, have a son, Bennett, who is 15 months old. In his free time, Kyle enjoys woodworking and classic cars. He is the proud owner of a restored 1970 Plymouth Barracuda.

Email has become the main communication medium for companies and the public alike, as it's just so much easier and faster than writing a letter or even making a phone call. Unfortunately, email has also made it easier to commit crimes like fraud. It can be hard to detect a fraudulent company or email, but there are some things you should look out for.

Here's five tips to help you spot email frauds or scams.

Look at the email address One of the easiest ways to spot a fraudulent email or scam is by looking at the email address of the sender. Many credit card application scams use third party email services like Gmail or Yahoo. Some scammers go so far as to set up accounts in the name of the company e.g., AMEX_121@gmail.com.

Sophisticated scammers will actually try to copy the legitimate company's email account - a practice called spoofing. They will usually have a few changes like a missing letter from the address, or an extra . added.

The easiest thing you can do is look for the sender's site on the Internet. For example: You get an email from AMEX OPEN (American Express's small business credit card) and notice that the sender's email address just doesn't look right. Go to Google and search for amex fraud. You'll likely find the fraud page which tells you exactly how the company sends emails. If the sender is a smaller company, most of these will have email contact addresses right on the site, take a look and compare the two. If they are different, the email is likely a scam.

Look at the sender's website If you think an email is fraudulent, try looking up the website associated with the sender. Should you be unable to find the site, it's likely a scam.

If you find a website, click through some pages to see if there is anything that looks out of place. For example a website selling a new financial service has pages with Coming Soon or you get errors when you try to load the page. If it looks fishy, it likely is - delete the email.

It would also be a good idea to go to archive.org's Wayback Machine, copy and paste the website's URL into the The Wayback Machine Search bar and hit Take me back. This will bring up previous versions of the website. If you see that the site in question was something completely different a few months to a year ago (e.g., it is a financial services page now, but six months ago it was a page selling prescription drugs), chances are high it's a fraud.

Call them Many scammers will put phone numbers into emails to make them look more legitimate. If you are unsure about whether this email is legitimate or not, why not try calling the number? Many scammers run more than one fraud operating at the same time and may answer the phone with another name, or not at all.

Similarly, if you call a local number of a supposedly small business and get routed directly to voicemail, it's likely fraud.

Look carefully at the body of the message The body of the email can also be a great way to suss out email scammers and potential fraud. Because many fraudulent emails originate outside of the major English speaking countries, there will often be language that just sounds different from the way people write in your area. One great example of this would be a line like 'We wish to sell you a great product.'

You should also look for spelling errors, grammar mistakes or inconsistencies. While some fraudulent emails will have minor spelling inconsistencies, others will spell common words wrong. If you see mistakes like 'our product are a great deals', this should raise a warning flag.

Spelling and grammar errors are a part of business communication, so don't expect a perfect email from all companies, especially if you see that the company is located overseas. It's the emails with mistakes supposedly coming from companies in your area that should really raise alarm.

The sender asks for money or passwords It's kind of an unwritten rule that when sending out emails you never ask for a person's credit card number or account passwords. Banks, large companies and many social networks will never ask you for passwords or account information, credit card numbers, pin codes, etc of any kind over email. If you notice that an email selling something asks for you to reply with a credit card details so you can make a purchase, it's best to delete the email as it's likely a fraud.

Email fraud is a big deal, and unfortunately it will likely become even more common in the near future. This means you should be able to spot potentially fraudulent emails. If you think an email is a scam, it's best to just delete it immediately. Don't respond or forward it to colleagues or employees. If you need to let people know, write another email that describes the suspected email but has no links. You can also forward a screenshot to your colleagues or friends to illustrate the scam.

Looking for more ways you can protect your company? Contact us today. We can work with you to develop a security system that will meet your needs.

There’s a good chance that you’re reading this blog post from a Windows XP computer. In fact, the odds are 1 in 3. But this will be changing very soon. In the next year, everyone’s favorite operating system, Windows XP, will be retired.  Windows XP, first released August 2001, has seen a successful 12-year run, but it’s time to say goodbye.  Support and security updates will end April 8, 2014, and not just for Windows XP. The popular Office 2003 will follow in 2015, and Windows Server 2003 will also be retired.

Umbrella will be reaching out to our Clients to review their assets, but if your organization has not started the migration to a modern desktop, such as Windows 8, your time is running out.  Microsoft mentions that based on historical customer deployment data, the average enterprise deployment can take 18 to 32 months from business case through full deployment. To ensure you remain on supported versions of Windows and Office, you should begin your planning and application testing immediately to be sure you deploy before end of support. Not deploying will be a security and compliance risk.

Here are a few more resources to get you started:

http://www.microsoft.com/en-us/windows/endofsupport.aspx

http://www.computerweekly.com/news/2240183957/Firms-not-ready-for-Windows-XP-end-of-life-could-face-compliance-risks

At first glance it may seem that Apple and Google are inharmonious - at least some hardcore fans would have you think that. The truth is, many Apple users rely on Google's products for email, storage and search. Many have installed the Google Search app on their iPad or iPhone and may use it on a regular basis. The app has recently been updated with an awesome new feature called Google Now.

Here's a brief overview of Google Now, and how to install and use it.

Ok, so, what exactly is Google Now? Google Now is best thought of as Google's answer to Apple's Siri. It's an app that functions like a personal assistant and has become a large component of Google's Search for mobile app. The idea of Now is that you can use natural language to search for answers to questions, find recommendations or even perform actions like creating a calendar entry, or writing an email.

Google Now also passively delivers information that it thinks is useful to you. While creepy at first, especially when you see how accurate predictions can be, it is actually a really cool tool. What's interesting about Google Now is that relevant information is displayed below search results in what are called 'cards'. The cards shown will depend on your location, recent searches, calendar and even method of transport.

Probably the best way to explain Google Now is through an example:

Say you have a meeting with a potential supplier at a coffee shop across town tomorrow. You pull up the Google Search app on your iPad, tap the microphone button and ask Google, "What's the coffee shop on 5th Avenue?". Google searches for the coffee shop and comes back with three search results including the shop you are looking for. You then enter the name and address in your Google Calendar, along with the date and time.

The next day, you look at the Google Search app again because you've forgotten the exact address. Just below the Search bar you will see that new cards have popped up. The first is a reminder of the scheduled event, along with the contact information of the person you are meeting. Just below that is a map on how to get to the coffee shop, along with driving directions.

When you get in the car, you notice that traffic seems a little heavier than usual, so you pull up Google Search and the card has been updated with a map showing current traffic along with what Google thinks will be the fastest route, without you having to ask.

This app works surprisingly well, and many users have noted that both search results and the cards are accurate. Where Google Now really shines is when you are traveling. If you go to another country, cards will pop up with the exchange rate, translator, local map with landmarks, time back home and even flight information (assuming the reservation has been sent to your Gmail account).

How to install and use If this app sounds interesting, all you have to do to get it is download Google Search app from the Apple App Store, install it, open it and sign in using your Google account. Cards will start to popup after a couple of days. You can tweak what cards appear by using the search feature, or through the app's settings.

While this is a Google product, it can be useful for your Apple device, especially if you have a Google account. If you would like to learn more about this app or how the iPad can make your business easier, contact us today to see how we can help.

When someone mentions 'breaking' something, most will think of the physical action. Writers will think of something different. A break in writing means an extended space. You see breaks at the end of chapters in novels and reports that shift to another section. These breaks are an integral part of document formatting, and yet many Microsoft Word users still use them incorrectly, if at all. If you've ever had trouble formatting a document, why not try breaking your text?

There are numerous types of text breaks you can use in Word:

• Page break - Will insert a break where the cursor is and move the next line of text to the following page. This break is good for formatting reports and other longer documents, especially if you have headings with multiple subheadings; a page break between each main heading will make a report easier to read.
• Column break - If you have a document with more than one column, inserting a column break will move the cursor or text to the next column on the right. If you don't have columns, this will function as a page break.
• Section break - There are four different types of section breaks that can be used when you want to divide a document into different sections. For example, if you have a report where 3 pages need to be in a column, you can insert a section break around these pages and format them separately from the rest of the document.
• Line break - These breaks will move text to the next line. This can be useful if your document has an extra line between paragraphs, or when you are writing a list and need to add another paragraph without a new list point. You can insert a line break by hitting Shift+Return.

How to break your documents If you need to insert a break in your document, we first recommend that you turn on Show/Hide. This can be done by:

1. Clicking on Tools from the menu bar at the top of the window.
2. Selecting Options followed by the View tab in the window that pops up.
3. Ticking All under the Formatting Marks section.
4. Clicking Ok.

This will show all formatting marks on the document, making it easier for you to see what breaks and changes to formatting you have made. You can then insert breaks by:

1. Clicking where you would like to insert the break in the document (The break will be inserted where the blinking cursor is located, so be sure it's in the right spot.)
2. Clicking Insert from the menu bar at the top of the screen followed by Break.
3. Ticking the type of break you want to insert.
4. Clicking Ok.

Breaks are a great way to create documents that not only look more professional but are easier to read. If you are looking to learn more about using Word to its full potential, please contact us today.